- A customer shows you a “too good to be true” email about getting free money from Nigeria, and asks you to help them seal the deal with their banking information.
I would attempt to explain that this type of email is almost always a scam. To emphasize my point, I would take them to snopes.com or a respected news site and find them information to read, something that explains the scam in detail. I would also try and gently educate them that sharing their financial information online, with strangers, is never a good idea.
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